Nexigen Managed IT Services

Nexigen is dedicated to providing you with the highest level of support. Our Award-winning team will make sure your IT works for you.

If you are looking to outsource your IT but not reinvent the wheel, Nexigen is right for you. Request a free consultation to learn more.

Network Engineer Fixing IT Issues and Network Problems
Nexigen - Cyber Security - Managed IT services

Reduced Risk and Outages

Benefits of Managed Services

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Tailored Packages – We know that every business’s needs are entirely different from the next, so we offer 100% custom packages for any business size or budget.

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Predictable costs – Your monthly rate covers predictive monitoring, operating system patching, and unlimited remote service desk support, along with a block of on-site support hours to keep your business up and running.

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Ramped up productivity – Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.

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We are always available – Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.

Nexigen Helpdesk

“Nexigen has always met our customers vertically and horizontally, allowing for breadth and depth. Our helpdesk is staffed 24 / 7 / 365 by a highly trained and customer-friendly staff. Our goal is a first call resolution, but if that does not happen, we have rapid escalation services by working in a team that spans each account’s technical levels.” —Customers name

Customer service executive working at office

Services

Benefits​

  • Leverage teams of engineers​
  • Increased Support Availability​
  • Improve Response Times​
  • Lower and Fixed Costs​
  • Technical and Industry Expertise​
  • Refocus on your core mission​

Features​

  • 24 x 7 x 365​
  • Detailed Run Books​
  • Custom Support Plans​
  • Defined SLA Requirements​
  • Per Incident Support​

Benefits​​

  • Ability to integrate endpoints across platforms​
  • Maximize Efficiency​
  • Facilitates identifying the diagnosing issues quickly​
  • Network performance monitoring​
  • Easily optimized for ideal resource usage and allocation​
  • Can easily integrated multiple scripting languages​
  • Customizations ensure Partner success.​
  • Minimized Downtime​
  • Lets you be both proactive and reactive at the same time

Features​​

  • Ability to integrate endpoints across platforms​
  • Maximize Efficiency​
  • Facilitates identifying the diagnosing issues quickly​
  • Network performance monitoring​
  • Easily optimized for ideal resource usage and allocation​
  • Can easily integrated multiple scripting languages​
  • Customizations ensure Partner success.​
  • Minimized Downtime​
  • Lets you be both proactive and reactive at the same time

Benefits

  • Secure and Encrypted Backups
  • Fast Backups and Recovery
  • Fully Managed Backup Solutions
  • Certified Engineers​

Features

  • Monthly Restores and Data Verification​
  • Flexible Retention Policies​
  • Local and Offsite Backup Data Storage​
  • Enterprise Class Technology​
  • Hybrid Cloud Architecture​
  • Virtual Machine Support​
  • Brick and Mortar Backup​
  • Disaster Recovery​
  • Business Continuity Solutions​
  • Bare Metal Restore​

Benefits​

  • Onsite Service escalation if service cannot be resolved remotely.
  • Leverage teams of engineers with increased Support Availability​
  • Improve Response Times​
  • Lower and Fixed Costs​
  • Technical and Industry Expertise​
  • Refocus on your core mission​

Features​

  • 8AM – 6PM *Extended hours available​
  • Custom Support Plans​
  • Defined SLA Requirements​
  • Per Incident Support

Benefits

  • Fully Managed Anti-Virus Solutions​
  • World Class Solution
  • Increase company security​

Features

  • Zero Trust Agent
  • Central Management using FortiClient Cloud
  • Central Logging and Reporting
  • SSL VPN / IPSEC VPN with MFA
  • SSO Mobility Agent
  • Vulnerability Agent and Remediation
  • Fortiguard Web Filtering
  • USB Device Control
  • Sandboxing
  • AI Powered

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Nexigen - Cyber Security - Managed IT services

Request a Free Consultation

A tech professional will get in touch with you to discuss your specific IT needs.