Managed IT Service Comparison

Cloud agility meets best-in-class security, automation, and monitoring. It’s confidence-as-a-service™ – and it’s all powered by Nexigen’s unrivaled (and always local) expertise.

Robert Thompson
Account Executive

 (859) 491-6601

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Your guide for cloud agility, scale, and security.

Nexigen offers fully customizable managed IT service plans tailored to your business.

Service Plans

Maintained

BEST FOR SMALL COMPANIES

This package ensures your system’s optimum performance around the clock, backed by our 24/7/365 Network Operations services.

Included | Optional | Metered

Strategy

  • Technology Business Review
  • Compliance Assessments
  • General Technology Security Assessment
  • Security / Risk / Technology Assessments
  • Technology Architecture Services
  • Disaster Recovery and Business Continuity Planning
  • VCIO Consulting

People

  • Dedicated Account Manager
  • 24/7 Service Desk – 60 seconds to answer
  • Realtime support chat
  • *New Next generation online portal
  • Customizable video training on next generation portal
  • Microsoft 365 cyber security training
  • After hours technical support
  • On-Site Support
  • Staff Augmentation
  • Dedicated Escalations Team w/ Expert Engineers
  • Project Coordination
  • Dedicated Implementation Team

Process

  • ITIL (Better goal alignment between IT departments and the business)
  • Change Management
  • Annual system performance review
  • Automated IT Maintenance and Management
  • Purchasing assistance / Inventory
  • Vendor Management

Technology

  • 24 / 7 NOC – Agent (Automation, Monitoring, Support)
  • Robust Secure Site Documentation
  • Realtime Analytics & Reporting Dashboard
  • Server & Desktop Monitoring
  • Network Monitoring / Config Backup
  • Managed Backup and Recovery
  • Network Management & updates / patching

  • Fixed Asset Tracking
  • Patch Management
  • Third-Party Software Support (LOB APPS)
  • Mass Software deployments
  • Redundant Microsoft 365 Backup

Security

  • SOC – 24/7/365 Security Operations Center

  • Incident Response (SOC Response)

  • Phishing as a Service – Security Awareness Training

  • Standard endpoint protection (Anti-virus / VPN)

  • Advanced EDR / MDR / XDR (Ransomware prevention)

  • Extended Detection and Response (Identity / email breach detection & response)
  • Managed SIEM (Security Incident Event Management)

  • Spam Filtration

  • Forensics services

  • Honey Pot as a service

  • Dark web scanning

  • Vulnerability Management / Scanning

  • Pen Test / Social Engineering

  • Managed 2 Factor Solution

Managed

BEST FOR MID-SIZE BUSINESSES

This package includes a strategic business review and unlimited support alongside 24/7/365 Network Operations.

Included | Optional | Metered

Strategy

  • Technology Business Review
  • Compliance Assessments
  • General Technology Security Assessment
  • Security / Risk / Technology Assessments
  • Technology Architecture Services
  • Disaster Recovery and Business Continuity Planning
  • VCIO Consulting

People

  • Dedicated Account Manager
  • 24/7 Service Desk – 60 seconds to answer
  • Realtime support chat
  • *New Next generation online portal
  • Customizable video training on next generation portal
  • Microsoft 365 cyber security training
  • After hours technical support
  • On-Site Support
  • Staff Augmentation
  • Dedicated Escalations Team w/ Expert Engineers
  • Project Coordination
  • Dedicated Implementation Team

Process

  • ITIL (Better goal alignment between IT departments and the business)
  • Change Management
  • Annual system performance review
  • Automated IT Maintenance and Management
  • Purchasing assistance / Inventory
  • Vendor Management

Technology

  • 24 / 7 NOC – Agent (Automation, Monitoring, Support)
  • Robust Secure Site Documentation
  • Realtime Analytics & Reporting Dashboard
  • Server & Desktop Monitoring
  • Network Monitoring / Config Backup
  • Managed Backup and Recovery
  • Network Management & updates / patching

  • Fixed Asset Tracking
  • Patch Management
  • Third-Party Software Support (LOB APPS)
  • Mass Software deployments
  • Redundant Microsoft 365 Backup

Security

  • SOC – 24/7/365 Security Operations Center

  • Incident Response (SOC Response)

  • Phishing as a Service – Security Awareness Training

  • Standard endpoint protection (Anti-virus / VPN)

  • Advanced EDR / MDR / XDR (Ransomware prevention)

  • Extended Detection and Response (Identity / email breach detection & response)
  • Managed SIEM (Security Incident Event Management)

  • Spam Filtration

  • Forensics services

  • Honey Pot as a service

  • Dark web scanning

  • Vulnerability Management / Scanning

  • Pen Test / Social Engineering

  • Managed 2 Factor Solution

Secured

BEST FOR MID-SIZE BUSINESSES

This package is designed for companies without a full-time cybersecurity department but require robust protection with a 24/7/365 SOC.

Included | Optional | Metered

Strategy

  • Technology Business Review
  • Compliance Assessments
  • General Technology Security Assessment
  • Security / Risk / Technology Assessments
  • Technology Architecture Services
  • Disaster Recovery and Business Continuity Planning
  • VCIO Consulting

People

  • Dedicated Account Manager
  • 24/7 Service Desk – 60 seconds to answer
  • Realtime support chat
  • *New Next generation online portal
  • Customizable video training on next generation portal
  • Microsoft 365 cyber security training
  • After hours technical support
  • On-Site Support
  • Staff Augmentation
  • Dedicated Escalations Team w/ Expert Engineers
  • Project Coordination
  • Dedicated Implementation Team

Process

  • ITIL (Better goal alignment between IT departments and the business)
  • Change Management
  • Annual system performance review
  • Automated IT Maintenance and Management
  • Purchasing assistance / Inventory
  • Vendor Management

Technology

  • 24 / 7 NOC – Agent (Automation, Monitoring, Support)
  • Robust Secure Site Documentation
  • Realtime Analytics & Reporting Dashboard
  • Server & Desktop Monitoring
  • Network Monitoring / Config Backup
  • Managed Backup and Recovery
  • Network Management & updates / patching

  • Fixed Asset Tracking
  • Patch Management
  • Third-Party Software Support (LOB APPS)
  • Mass Software deployments
  • Redundant Microsoft 365 Backup

Security

  • SOC – 24/7/365 Security Operations Center

  • Incident Response (SOC Response)

  • Phishing as a Service – Security Awareness Training

  • Standard endpoint protection (Anti-virus / VPN)

  • Advanced EDR / MDR / XDR (Ransomware prevention)

  • Extended Detection and Response (Identity / email breach detection & response)
  • Managed SIEM (Security Incident Event Management)

  • Spam Filtration

  • Forensics services

  • Honey Pot as a service

  • Dark web scanning

  • Vulnerability Management / Scanning

  • Pen Test / Social Engineering

  • Managed 2 Factor Solution

Enterprise

BEST FOR ENTERPRISES

This package is à la carte menu of all our services. Customize a plan for services you want to outsource including network, cloud, service or security.

Included | Optional | Metered

Strategy

  • Technology Business Review
  • Compliance Assessments
  • General Technology Security Assessment
  • Security / Risk / Technology Assessments
  • Technology Architecture Services
  • Disaster Recovery and Business Continuity Planning
  • VCIO Consulting

People

  • Dedicated Account Manager
  • 24/7 Service Desk – 60 seconds to answer
  • Realtime support chat
  • *New Next generation online portal
  • Customizable video training on next generation portal
  • Microsoft 365 cyber security training
  • After hours technical support
  • On-Site Support
  • Staff Augmentation
  • Dedicated Escalations Team w/ Expert Engineers
  • Project Coordination
  • Dedicated Implementation Team

Process

  • ITIL (Better goal alignment between IT departments and the business)
  • Change Management
  • Annual system performance review
  • Automated IT Maintenance and Management
  • Purchasing assistance / Inventory
  • Vendor Management

Technology

  • 24 / 7 NOC – Agent (Automation, Monitoring, Support)
  • Robust Secure Site Documentation
  • Realtime Analytics & Reporting Dashboard
  • Server & Desktop Monitoring
  • Network Monitoring / Config Backup
  • Managed Backup and Recovery
  • Network Management & updates / patching

  • Fixed Asset Tracking
  • Patch Management
  • Third-Party Software Support (LOB APPS)
  • Mass Software deployments
  • Redundant Microsoft 365 Backup

Security

  • SOC – 24/7/365 Security Operations Center

  • Incident Response (SOC Response)

  • Phishing as a Service – Security Awareness Training

  • Standard endpoint protection (Anti-virus / VPN)

  • Advanced EDR / MDR / XDR (Ransomware prevention)

  • Extended Detection and Response (Identity / email breach detection & response)
  • Managed SIEM (Security Incident Event Management)

  • Spam Filtration

  • Forensics services

  • Honey Pot as a service

  • Dark web scanning

  • Vulnerability Management / Scanning

  • Pen Test / Social Engineering

  • Managed 2 Factor Solution

Get Started Now

Ready to integrate Nexigen into your IT and cybersecurity framework?

  • Schedule a 30-minute consultation with our expert team
  • Review your personalized IT roadmap
  • Refine services and add-ons to finalize your predictable, no-waste plan

  • Breathe. You’ve got IT under control.

Complete the form below, and we’ll be in touch to schedule a free assessment.

First Name(Required)
This field is for validation purposes and should be left unchanged.

You’re in good company.

Trusted by some of the most innovative and influential organizations.

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There is always a difference between choosing a service and choosing a partner providing a service. Nexigen sets itself apart in this manner from other companies.

IT Administrator Cincinnati Ohio

James Thomas, IT Administrator

Nexigen provides all of our IT Infrastructure. The one-stop employee Help Desk allows our internal IT department to focus on software applications and business support.​

IT Administrator Cincinnati Ohio

Maria Reynolds , Finance Director

Peace of mind – and sleeping well at night! The biggest benefit of partnering with Nexigen is that our IT and cyber security are in good hands.

IT Administrator Cincinnati Ohio

Ryan Vidal, CEO / Founder
Your partner for managed IT services and cybersecurity

Your IT and Cybersecurity Partner

We understand the challenges and pressures technology and cybersecurity bring your business. Stay focused on your goals while we support you with top-notch customer service, seamless communication, and expert engineers specializing in cybersecurity.