Microsoft 365 Applications
Microsoft 365 is a powerful suite of cloud-based productivity tools designed to enhance collaboration, communication, and organization in the modern workplace. As a Microsoft Cloud Solution Provider (CSP), Nexigen offers expertise and support for businesses looking to leverage the capabilities of Microsoft 365.
Microsoft 365 includes a range of applications and services that can help businesses streamline their workflows and achieve greater efficiency. These include:
- Microsoft Teams: a collaboration platform that enables teams to chat, share files, and hold virtual meetings.
- Outlook: a powerful email client that allows users to manage their email, calendar, and contacts in one place.
- OneDrive: a cloud storage service that allows users to store, share, and collaborate on files and documents.
- SharePoint: a web-based platform for creating, managing, and sharing content and applications within an organization.
- Word, Excel, PowerPoint, and other Office applications: powerful productivity tools for creating, editing, and sharing documents, spreadsheets, and presentations.
Microsoft 365 Collaboration Capabilities
Collaboration is at the core of Microsoft 365, with a range of tools and features designed to facilitate teamwork and enable employees to work together more effectively. Some of the collaboration capabilities of Microsoft 365 include:
- Microsoft Teams: Teams is a powerful collaboration platform that brings together chat, video meetings, file sharing, and other tools into a single hub. Teams allows team members to work together in real-time, share files, and collaborate on projects.
- Co-authoring: Microsoft 365’s co-authoring feature allows multiple users to work on the same document, spreadsheet, or presentation simultaneously. This means that team members can collaborate in real-time, making changes and seeing updates instantly.
- Calling: Teams allows users to make and receive voice calls from within the application, using their computer or mobile device. Teams can be used as a replacement for traditional phone systems, with features like call forwarding, voicemail, and call transfer.
- Audio Conferencing: Teams supports audio conferencing, allowing users to join conference calls using a phone number or by using the Teams app. This feature is particularly useful for remote or mobile workers who may not have access to a computer or reliable internet connection.
- Direct Routing: Teams supports Direct Routing, which allows businesses to connect Teams to their existing phone system. This means that businesses can use Teams as a replacement for their traditional phone system while still retaining their existing phone numbers and calling plans.
- Call Analytics: Teams provides call analytics, which allows businesses to track and analyze call quality and performance. This feature can help businesses identify and resolve issues with their communication workflows, ensuring that they are always operating at peak efficiency.
Microsoft 365 Security Capabilities
Microsoft 365 includes a range of next-generation security features designed to help businesses protect their data, applications, and devices from advanced cyber threats. Some of the next-generation security features of Microsoft 365 include:
- Advanced Threat Protection (ATP): ATP provides a comprehensive set of advanced security features, including threat protection for email, files, and collaboration tools. ATP uses machine learning and AI to identify and respond to advanced threats, such as phishing attacks and malware.
- Conditional Access: Conditional Access allows businesses to control access to their applications and data based on specific conditions, such as user location or device type. This feature can help businesses protect their data and applications from unauthorized access, even in the event of a security breach.
- Information Protection: Information Protection helps businesses classify, label, and protect their sensitive data, including data stored in the cloud. This feature includes advanced encryption and data loss prevention capabilities, helping businesses keep their data secure and in compliance with regulations.
- Threat Intelligence: Microsoft 365 includes Threat Intelligence, a feature that provides businesses with real-time insights into emerging threats and security trends. This feature can help businesses proactively identify and mitigate potential security threats before they become a problem.
- Security Management: Microsoft 365 includes advanced security management tools that allow businesses to monitor their security posture and respond to security incidents in real-time. These tools include advanced reporting and analytics, helping businesses stay on top of their security needs and proactively address potential vulnerabilities.
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I joined Crown Plastics in November 2021, and thus picked up where my predecessor left off with Nexigen and the project they had started here at Crown.
The first step to success was meeting and working with Robert Thompson and the team working to make our company more secure and capable to handle any downtime that we might experience. The options and offerings that Nexigen provided are top notch and customizable to the business needs. In fact, Nexigen keeps growing and offering more programs and services to keep pace with the worlds growing threats and monitoring challenges.
There is always a difference between choosing a service and choosing a partner providing a service. Nexigen sets themselves apart in this manner from other companies… and when approached by other companies, (and we always are) they can’t stack up to the services provided. Or the people that provide that customer service.
In summary, if you are looking for a straightforward, honest company to provide you with the technology to take your business to the next level, the partner that will look out for your business and protect your blindside, choose Nexigen.
Nexigen provides all our IT Infrastructure. The one-stop Help Desk for our employees allows our internal IT department to stay focused on software applications and business support. As well, Nexigen provides on-site services upon request. The knowledgeable staff and flexibility in services are perfect for our mid-size Company. Nexigen’s IT support of our infrastructure has enabled exponential expansion of finance branches and retail locations.
A True Partner Developing Solutions for the Future.
Nexigen has been a true partner for us. They really take the time to understand our future goals and provide solutions not just for the moment but the future of our organization.
Have an IT Guy in Every Cubicle!
There have been many positive changes since Nexigen started serving our IT needs, but the most noticeable change is the near-instant service any day any time. And it’s not just answering the phone, they are almost always able to fix my problem very quickly. It’s like having an IT guy in every cubicle. The instant response and fast resolution of issues it what sets Nexigen apart. Don’t hesitate, they prove their worth immediately. You have all the resources you need without paying them to game in the server room. If that is appealing to you, do it!
I’ll Have What They’re Having
We have been Nexigen customers for 10+ years, and we consider them a vital part of our team. The multiple layers of service that Nexigen provides set them apart from other IT providers and give my firm the quick answers we need at times, as well as the expertise for bigger issues or upgrades. The Nexigen Help Desk is always accessible to troubleshoot minor issues that might arise, while the sales and experienced tech staff that really understand our firm’s existing systems and needs are also just a phone call away. The biggest differentiators that I have noticed are 1) accessibility and responsiveness and 2) accurate pricing and timing estimates.
Responsive and Knowledgeable – Leave Your IT to the Pros.
Nexigen allows us to focus on our core business instead of worrying about managing our IT infrastructure. Also, they were able to quickly recover from a ransomware attack quickly and efficiently with very little interruption to our operations. The team is responsive and knowledgeable. I always get through promptly when support is required.
Piece of Mind – Sleep Well at Night!
The biggest benefit of using Nexigen is a piece of mind. Knowing that they are managing our IT and watching our back is a tremendous benefit to us. I like to sleep well at night and knowing that Nexigen will be there for us when we need them most lets me do that. They respond timely and have most issues resolved in a short amount of time. Even issues I expect to take considerable time are resolved quicker than I expect. You aren’t going to find more knowledgeable IT people that are easier to work with than Nexigen. Just do it!
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