There have been many positive changes since Nexigen started serving our IT needs, but the most noticeable change is the near-instant service any day any time. And it’s not just answering the phone, they are almost always able to fix my problem very quickly. It’s like having an IT guy in every cubicle.The instant response and fast resolution of issues it what sets Nexigen apart. Don’t hesitate, they prove their worth immediately. You have all the resources you need without paying them to game in the server room. If that is appealing to you, do it!
Curtis Edwards, ThreeBond International, West Chester, OH
Responsive and Knowledgeable – Leave Your IT to the Pros.
Nexigen allows us to focus on our core business instead of worrying about managing our IT infrastructure. Also, they were able to quickly recover from a ransomware attack quickly and efficiently with very little interruption to our operations. The team is responsive and knowledgeable. I always get through promptly when support is required.
Paul Hayes, President, Able Tool, Cincinnati, OH
Nexigen provides all our IT Infrastructure. The one-stop Help Desk for our employees allows our internal IT department to stay focused on software applications and business support. As well, Nexigen provides on-site services upon request. The knowledgeable staff and flexibility in services are perfect for our mid-size Company. Nexigen’s IT support of our infrastructure has enabled exponential expansion of finance branches and retail locations.
Maria Reynolds, IT Administrator, Eagle Finance, Florence, KY
A True Partner Developing Solutions for the Future.
Nexigen has been a true partner for us. They really take the time to understand our future goals and provide solutions not just for the moment but the future of our organization.
Jeremy Bolling, CFO, Conger Construction Group, Lebanon, OH
Piece of Mind – Sleep Well at Night!
The biggest benefit of using Nexigen is a piece of mind. Knowing that they are managing our IT and watching our back is a tremendous benefit to us. I like to sleep well at night and knowing that Nexigen will be there for us when we need them most lets me do that. They respond timely and have most issues resolved in a short amount of time. Even issues I expect to take considerable time are resolved quicker than I expect. You aren’t going to find more knowledgeable IT people that are easier to work with than Nexigen. Just do it!
Mark Bates, Chief Operating Officer, Wealthquest, Cincinnati, OH
I’ll Have What They’re Having
We have been Nexigen customers for 10+ years, and we consider them a vital part of our team. The multiple layers of service that Nexigen provides set them apart from other IT providers and give my firm the quick answers we need at times, as well as the expertise for bigger issues or upgrades. The Nexigen Help Desk is always accessible to troubleshoot minor issues that might arise, while the sales and experienced tech staff that really understand our firm’s existing systems and needs are also just a phone call away. The biggest differentiators that I have noticed are 1) accessibility and responsiveness and 2) accurate pricing and timing estimates.
Joseph Schimpf, Schimpf, Ginocchio, Kehres & Clark, LLC, Cincinnati, OH