IT Support Services
More than ever, every minute counts – and as an always-on business, it’s critical your network, hardware, and software keep pace. Nexigen’s expert IT support ensures your operations run smoothly and safely, helping your team maximize efficiency, impact, and success.
IT that works for you.
Minimize downtime with strategic problem-solving and prompt, reliable IT solutions built around your unique needs. How it works:
-
Digging into the current state of your systems and where your business is going from here.
Reviewing technical requirements
Assessing current IT and security infrastructure
Auditing existing systems and workflows
Understanding technical requirements and limitations
-
Next, we design a solution based on our Discovery phase findings.
Solution planning
Technical architecture
Lines-up budgeting
Business impact analysis
-
Deploying and integrating new IT solutions into your existing environment.
Solution testing
Change management and support
Turnkey deployment and training
UX assessments and optimization
-
Ongoing IT support and troubleshooting, 24/7.
24-hour IT Help Desk
Automated updates and upgrades
Ongoing assessments to ensure long-term performance
-
Security analysts, incident responders, and threat hunters at your service.
Continuous monitoring
Compliance with regulatory requirements
Around-the-clock support and troubleshooting
Jon Salisbury
Chief Executive Officer
Get a comprehensive risk assessment and security policy assessment.
You’re in good company.
Trusted by some of the most innovative and influential organizations.
There is always a difference between choosing a service and choosing a partner providing a service. Nexigen sets itself apart in this manner from other companies.
James Thomas, IT Administrator
Nexigen provides all of our IT Infrastructure. The one-stop employee Help Desk allows our internal IT department to focus on software applications and business support.
Maria Reynolds , Finance Director
Peace of mind – and sleeping well at night! The biggest benefit of partnering with Nexigen is that our IT and cyber security are in good hands.
Mark Bates, Chief Operating Officer
Affordable, High-performance IT Support.
Fixed-price cybersecurity plans
Unlimited technical support
No-waste “pay for what you use” model
Always-on network and security systems monitoring
Simplified scalability
IT downtime is a reality – and it’s costing your business time, resources, and budget.
96% of companies experience downtime at least quarterly.
24% of companies lose an average of $4,344 for every minute of downtime.
For most midmarket and large enterprises, the hourly cost of downtime is more than $250,000 – and for nearly half, that cost exceeds $1 million.
Sources: BusinessWire
VS
With 24/7 monitoring and response, our IT support service mitigates risk and boosts your bottom line.
Continuous monitoring.
24/7 coverage.
Real-time incident response.
Automated software and system updates.
Comprehensive IT support services for fast-growing businesses.
Best-in-Class Customer Services
Multi-Channel Support
Expert Technical Assistance
Quick Responses
Personalized Attention
Continuous Improvement
Custom-built Infrastructure
High-Performance
Network Connectivity
Virtualization
Cloud Integration
Comprehensive Cloud Integration
Flexible Virtual Machines
Scalable Cloud Storage
Cloud Backup & Recovery
Automation & Orchestration
Intuitive EDR
Automated investigation with minimal end-user interruption
Defuse and block threats
Integrate full attack-chain and stack visibility, even for offline devices
Preserve memory snapshots of in-memory attacks
Interface displays offer total transparency on suspicious and malicious events
Fully-integrated SIEM
Event Collection
Event Correlation
Advanced Threat Detection
Real-time Incident Response & Alerts
Real-time Reporting and Dashboards
Out-of-the-Box Compliance Reports
Total Network Visibility
A proactive approach to IT that ensures your business never misses a beat.
Finally, IT that keeps pace with your growing business.
Nexigen delivers:
Proactive monitoring and infrastructure management
Dedicated expert engineers and cybersecurity specialists
Getting – and Staying – Secure.
Our secure phase is a critical differentiating aspect of Nexigen IT support and maintenance.
24/7 coverage
Continuous monitoring
Real-time incident response
Compliant with all regulatory requirements
Fully-customizable IT Support Services for SMBs.
Customizable managed IT services agreements ensure your business has secure, simplified monitoring and support – with an eye on your future growth.
Harness the Power of Confidence-as-a-Service™.
We offer recommendations based on total financial impact, helping companies make smart, strategic cybersecurity investments with total confidence.
Get Started Now
Ready to integrate Nexigen IT support services?
Schedule a 30-minute consultation with our expert team
Review your personalized IT roadmap
Refine services and add-ons to finalize your predictable, no-waste plan
Breathe. You’ve got IT under control.
Complete the form, and we’ll be in touch to schedule a free assessment.
Get IT Support Services Built for Business.
It all starts with an in-depth discovery phase – and, from there, mapping out a personalized IT services strategy designed around your business needs and goals.
