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Managed IT Support, Cloud and Cybersecurity2023-03-22T11:42:30-04:00

sparkles-icon Save up to 75% compared to hiring.

Get local professional IT support any time, day or night! Avoid spending money on unnecessary services or overpaying when it’s not necessary — we will only provide what is needed, so there’s no waste.

Secure your company with a trusted IT support partner

Award-winning Managed IT Services, IT Support, Cloud and Cybersecurity Company.

  • Managed Services
  • Cloud Solutions
  • Cybersecurity
  • Collaboration and Productivity

Bridging your company with IT support in Cincinnati
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Cybersecurity

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Managed IT

Cloud Services Cincinnati

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IT Support Engineer Fixing IT Issues and Network Problems
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Managed IT Support

Nexigen is a Managed IT Support provider in Cincinnati that can take care of all your IT needs, so your team can focus on what matters most.

From 24/7 monitoring and maintenance to help desk support and more, we’ve got you covered. We’ll work with you to tailor a support plan that fits your needs and budget. Our experienced team is always available to assist when you need it.

Outsourcing your IT support to Nexigen is an intelligent way to free up your team’s time and resources. Contact us today to learn more about our services and how we can help your business thrive.

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Cloud Solutions

As your business grows, so does your need for reliable and scalable cloud infrastructure. Nexigen cloud solutions make it easy to migrate and support your critical workloads with next-generation cloud infrastructure.

With cloud services, you can rest assured that your data is safe, secure, and always available when you need it.

Enjoy all the benefits of the cloud without any headaches. Contact us today to learn more about how we can help you take your business to the next level.

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Data protection for the office
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Cybersecurity and Compliance

If you’re looking for top-notch cybersecurity and compliance solutions, Nexigen is a perfect choice.

We utilize cutting-edge technologies like EDR, XDR, SIEM, Access control, and Identity management to keep your systems and data safe.

Plus, our Cincinnati Ohio based SOC team provides expert cybersecurity services to help you stay compliant with all the latest regulations.

Contact us today to learn more about our services and how we can help your business stay safe in the ever-changing landscape of cybersecurity.

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Collaboration & Productivity

Collaboration tools are the perfect solution for busy professionals who need to stay connected with their team, no matter where or what device they use.

Whether you have employees working remotely or consistently on the go, you can keep everyone connected and working together seamlessly.

Stop struggling with outdated communication methods and use collaboration & productivity tools to get the most from your team.

Team working on projects and collaborating together

Four Big Reasons Why Businesses In Cincinnati Outsource Their IT Support To Us:

You’ll Get a Professional Managed Services Team, Not a “One-Man-Band”

Many IT Support businesses only have a few technicians on staff, which means you might be left waiting for hours or even DAYS to get your computer problems resolved because they’re short-staffed or too busy trying to serve all their clients. Our managed IT service team of 60+ IT support experts who are easy to work with and are specialized technical experts who get and keep your technology in order and support your company as it grows.

Tech Support in Less Than a Minute 24/7/365

We guarantee that you will get a Nexigen IT support tech on the phone working to solve your IT problems in less than a minute. We are a 24/7/365 service desk with local, in-house technical resources.

We Make Tech Talk Easy to Understand

We bridge the gap between business needs and IT support technical solutions and leave you ACTUALLY UNDERSTANDING your options and what’s happening.

Cybersecurity, Incident Response, and Regulatory Compliance Leaders

Our process takes a holistic look at your cybersecurity and compliance with real-world application. Nexigen digs deep to truly uncover the security risks and challenges threatening your business and has on-site same-day response in the event of a breach.

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IT Buyers Guide

The Ultimate Guide to Co-Managed IT Support

Responsive and Knowledgeable – Leave Your IT to the Pros.

Nexigen allows us to focus on our core business instead of worrying about managing our IT infrastructure. Also, they were able to quickly recover from a ransomware attack quickly and efficiently with very little interruption to our operations. The team is responsive and knowledgeable. I always get through promptly when support is required.

Paul Hayes, President, Able Tool, Cincinnati, OH
maria reynolds

Nexigen provides all our IT Infrastructure. The one-stop Help Desk for our employees allows our internal IT department to stay focused on software applications and business support. As well, Nexigen provides on-site services upon request. The knowledgeable staff and flexibility in services are perfect for our mid-size Company. Nexigen’s IT support of our infrastructure has enabled exponential expansion of finance branches and retail locations.

Maria Reynolds, IT Administrator, Eagle Finance, Florence, KY
Curtis Edwards

Have an IT Guy in Every Cubicle!

There have been many positive changes since Nexigen started serving our IT needs, but the most noticeable change is the near-instant service any day any time. And it’s not just answering the phone, they are almost always able to fix my problem very quickly. It’s like having an IT guy in every cubicle. The instant response and fast resolution of issues it what sets Nexigen apart. Don’t hesitate, they prove their worth immediately. You have all the resources you need without paying them to game in the server room. If that is appealing to you, do it!

Curtis Edwards, ThreeBond International, West Chester, OH

A True Partner Developing Solutions for the Future.
Nexigen has been a true partner for us. They really take the time to understand our future goals and provide solutions not just for the moment but the future of our organization.

Jeremy Bolling, CFO, Conger Construction Group, Lebanon, OH
IT Administrator Cincinnati Ohio

Trustworthy and Honest Company

I joined Crown Plastics in November 2021, and thus picked up where my predecessor left off with Nexigen and the project they had started here at Crown.

The first step to success was meeting and working with Robert Thompson and the team working to make our company more secure and capable to handle any downtime that we might experience. The options and offerings that Nexigen provided are top notch and customizable to the business needs. In fact, Nexigen keeps growing and offering more programs and services to keep pace with the worlds growing threats and monitoring challenges.

There is always a difference between choosing a service and choosing a partner providing a service. Nexigen sets themselves apart in this manner from other companies… and when approached by other companies, (and we always are)  they can’t stack up to the services provided. Or the people that provide that customer service.

In summary, if you are looking for a straightforward, honest company to provide you with the technology to take your business to the next level, the partner that will look out for your business and protect your blindside, choose Nexigen.

James Thomas, Crown Plastics, Cincinnati, OH
Joseph Schimpf

I’ll Have What They’re Having

We have been Nexigen customers for 10+ years, and we consider them a vital part of our team. The multiple layers of service that Nexigen provides set them apart from other IT providers and give my firm the quick answers we need at times, as well as the expertise for bigger issues or upgrades. The Nexigen Help Desk is always accessible to troubleshoot minor issues that might arise, while the sales and experienced tech staff that really understand our firm’s existing systems and needs are also just a phone call away. The biggest differentiators that I have noticed are 1) accessibility and responsiveness and 2) accurate pricing and timing estimates.

Joseph Schimpf, Schimpf, Ginocchio, Kehres & Clark, LLC, Cincinnati, OH

Piece of Mind – Sleep Well at Night!
The biggest benefit of using Nexigen is a piece of mind. Knowing that they are managing our IT and watching our back is a tremendous benefit to us. I like to sleep well at night and knowing that Nexigen will be there for us when we need them most lets me do that. They respond timely and have most issues resolved in a short amount of time. Even issues I expect to take considerable time are resolved quicker than I expect. You aren’t going to find more knowledgeable IT people that are easier to work with than Nexigen. Just do it!

Mark Bates, Chief Operating Officer, Wealthquest, Cincinnati, OH

Why Choose Us

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Company Profile

  • Nexigen a Cloud and IT support firm was founded in 2003
  • Managed IT services offering since 2006
  • 60+ Employees
  • 50+ IT support Engineers
  • Cybersecurity Center and Network Operations – 24x7x365
  • Compliance and Regulatory Certified
  • In House Cybersecurity Forensics Lab
  • Team Approach to IT support services
  • Extensive Onboarding and Client Documentation
  • Custom Dashboards and Reporting
  • Architecture and Planning included for all Partners
  • White Glove Treatment for all of our Partners
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Achievements

  • LEAD Magazine IT Leadership Award
  • Cincinnati Business Courier Tech Company of the Year 2017
  • Cincinnati Business Courier Fast 55
  • Inc. 5000 Fastest Growing Companies
  • Northern Kentucky Chamber of Commerce Emerging 30
  • Community Leadership Northern Kentucky
  • Newport Business Association IT Leadership
  • Cincinnati’s Best Places to Work
  • Tri-ED 2017 Thoroughbred Award
  • 2017 MSP 500: Pioneer 250 Award
  • 2017 Microsoft Partner of the Year Finalist
  • NKY Community Action Committee Partner of the Year

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