Managed IT Service Comparison
Cloud agility meets best-in-class security, automation, and monitoring. It’s confidence-as-a-service™ – and it’s all powered by Nexigen’s unrivaled (and always local) expertise.
Your Guide For Cloud Agility, Scale and Security
Nexigen offers fully customizable managed IT service plans tailored to your business.
Service Plans
Maintained
BEST FOR SMALL COMPANIES
This package ensures your system’s optimum performance around the clock, backed by our 24/7/365 Network Operations services.
Included
STRATEGY
Optional
Metered
Technology Business Review
Technology Architecture Services
General Technology Security Assessment
Compliance Assessments
Security / Risk / Technology Assessments
Disaster Recovery and Business Continuity Planning
VCIO Consulting
PEOPLE
Dedicated Account Manager
24/7 Service Desk - 60 Seconds to Answer
Real-Time Support Chat
*New Next Generation Online Portal
Customizable Video Training On Next Generation Portal
Dedicated Escalations Team w/ Expert Engineers
Project Coordination
Dedicated Implementation Team
On-Site Support
Microsoft 365 Cyber Security Training
After Hours Technical Support
Staff Augmentation
PROCESS
ITIL (Better Goal Alignment Between IT Departments and the Business)
Change Management
Annual System Performance Review
Automated IT Maintenance and Management
Vendor Management
Purchase Assistance / Inventory
TECHNOLOGY
24/7 NOC - Agent (Automations, Monitoring, Support)
Robust, Secure Site Documentation
Real-Time Analytics & Reporting Dashboard
Server & Desktop Monitoring
Network Monitoring / Configuration Backup
Network Management & Update / Patching
Third-Party Software Support (LOB Apps)
Managed Backup and Recovery
Patch Management
Mass Software Deployments
Redundant Microsoft 365 Backup
Fixed Asset Tracking
SECURITY
Standard Endpoint Protection (Antivirus / VPN)
SOC - 24/7/365 Security Operations Center
Phishing-as-a-Service - Security Awareness Training
Advanced EDR / MDR / XDR (Ransomware Prevention)
Extended Detection and Response (Identity / Email Breach Detection & Response)
Managed SIEM (Security Information and Event Management)
Spam Filtration
Honeypot-as-a-Service
Dark Web Scanning
Managed Two-Factor Authentication Solution
Incident Response (SOC Response)
Forensic Services
Vulnerability Management / Scanning
Penetration Testing / Social Engineering
Managed
BEST FOR MID-SIZE BUSINESSES
This package includes a strategic business review and unlimited support alongside 24/7/365 Network Operations.
Included
Optional
Metered
STRATEGY
Technology Business Review
Technology Architecture Services
General Technology Security Assessment
Compliance Assessments
Security / Risk / Technology Assessments
Disaster Recovery and Business Continuity Planning
VCIO Consulting
PEOPLE
Dedicated Account Manager
24/7 Service Desk - 60 Seconds to Answer
Real-Time Support Chat
*New Next Generation Online Portal
Customizable Video Training On Next Generation Portal
Dedicated Escalations Team w/ Expert Engineers
Project Coordination
Dedicated Implementation Team
On-Site Support
Microsoft 365 Cyber Security Training
After Hours Technical Support
Staff Augmentation
PROCESS
ITIL (Better Goal Alignment Between IT Departments and the Business)
Change Management
Purchase Assistance / Inventory
TECHNOLOGY
24/7 NOC - Agent (Automations, Monitoring, Support)
Robust, Secure Site Documentation
Annual System Performance Review
Automated IT Maintenance and Management
Vendor Management
Real-Time Analytics & Reporting Dashboard
Server & Desktop Monitoring
Network Monitoring / Configuration Backup
Network Management & Update / Patching
Third-Party Software Support (LOB Apps)
Managed Backup and Recovery
Patch Management
Mass Software Deployments
Redundant Microsoft 365 Backup
Fixed Asset Tracking
SECURITY
Standard Endpoint Protection (Antivirus / VPN)
SOC - 24/7/365 Security Operations Center
Phishing-as-a-Service - Security Awareness Training
Advanced EDR / MDR / XDR (Ransomware Prevention)
Extended Detection and Response (Identity / Email Breach Detection & Response)
Managed SIEM (Security Information and Event Management)
Spam Filtration
Honeypot-as-a-Service
Dark Web Scanning
Managed Two-Factor Authentication Solution
Incident Response (SOC Response)
Forensic Services
Vulnerability Management / Scanning
Penetration Testing / Social Engineering
Secured
BEST FOR MID-SIZE BUSINESSES
This package is designed for companies without a full-time cybersecurity department but require robust protection with a 24/7/365 SOC.
Included
Optional
Metered
STRATEGY
STRATEGY
Technology Business Review
Technology Architecture Services
General Technology Security Assessment
Compliance Assessments
Security / Risk / Technology Assessments
Disaster Recovery and Business Continuity Planning
VCIO Consulting
PEOPLE
Dedicated Account Manager
24/7 Service Desk - 60 Seconds to Answer
Real-Time Support Chat
*New Next Generation Online Portal
Customizable Video Training On Next Generation Portal
Dedicated Escalations Team w/ Expert Engineers
Project Coordination
Dedicated Implementation Team
On-Site Support
Microsoft 365 Cyber Security Training
After Hours Technical Support
Staff Augmentation
PROCESS
ITIL (Better Goal Alignment Between IT Departments and the Business)
Change Management
Annual System Performance Review
Automated IT Maintenance and Management
Vendor Management
Purchase Assistance / Inventory
TECHNOLOGY
Real-Time Analytics & Reporting Dashboard
Server & Desktop Monitoring
Network Monitoring / Configuration Backup
Network Management & Update / Patching
24/7 NOC - Agent (Automations, Monitoring, Support)
Robust, Secure Site Documentation
Third-Party Software Support (LOB Apps)
Managed Backup and Recovery
Patch Management
Mass Software Deployments
Redundant Microsoft 365 Backup
Fixed Asset Tracking
SECURITY
Standard Endpoint Protection (Antivirus / VPN)
SOC - 24/7/365 Security Operations Center
Phishing-as-a-Service - Security Awareness Training
Advanced EDR / MDR / XDR (Ransomware Prevention)
Extended Detection and Response (Identity / Email Breach Detection & Response)
Managed SIEM (Security Information and Event Management)
Spam Filtration
Honeypot-as-a-Service
Dark Web Scanning
Managed Two-Factor Authentication Solution
Incident Response (SOC Response)
Forensic Services
Vulnerability Management / Scanning
Penetration Testing / Social Engineering
Enterprise
BEST FOR ENTERPRISES
This package is à la carte menu of all our services. Customize a plan for services you want to outsource including network, cloud, service or security.
Included
Optional
PEOPLE
Metered
STRATEGY
Technology Business Review
Technology Architecture Services
General Technology Security Assessment
Compliance Assessments
Security / Risk / Technology Assessments
Disaster Recovery and Business Continuity Planning
VCIO Consulting
Dedicated Account Manager
24/7 Service Desk - 60 Seconds to Answer
Real-Time Support Chat
*New Next Generation Online Portal
Customizable Video Training On Next Generation Portal
Dedicated Escalations Team w/ Expert Engineers
Project Coordination
Dedicated Implementation Team
On-Site Support
Microsoft 365 Cyber Security Training
After Hours Technical Support
Staff Augmentation
PROCESS
ITIL (Better Goal Alignment Between IT Departments and the Business)
Change Management
Annual System Performance Review
Automated IT Maintenance and Management
Vendor Management
Purchase Assistance / Inventory
TECHNOLOGY
Real-Time Analytics & Reporting Dashboard
Server & Desktop Monitoring
Network Monitoring / Configuration Backup
Network Management & Update / Patching
24/7 NOC - Agent (Automations, Monitoring, Support)
Robust, Secure Site Documentation
Third-Party Software Support (LOB Apps)
Managed Backup and Recovery
Patch Management
Mass Software Deployments
Redundant Microsoft 365 Backup
Fixed Asset Tracking
SECURITY
Standard Endpoint Protection (Antivirus / VPN)
SOC - 24/7/365 Security Operations Center
Phishing-as-a-Service - Security Awareness Training
Advanced EDR / MDR / XDR (Ransomware Prevention)
Extended Detection and Response (Identity / Email Breach Detection & Response)
Managed SIEM (Security Information and Event Management)
Spam Filtration
Honeypot-as-a-Service
Dark Web Scanning
Managed Two-Factor Authentication Solution
Incident Response (SOC Response)
Forensic Services
Vulnerability Management / Scanning
Penetration Testing / Social Engineering
Get Started Now
Ready to integrate Nexigen into your IT and cybersecurity framework?
Schedule a 30-minute consultation with our expert team
Review your personalized IT roadmap
Refine services and add-ons to finalize your predictable, no-waste plan
Breathe. You’ve got IT under control.
Complete the form, and we’ll be in touch to schedule a free assessment.
You’re in good company.
Trusted by some of the most innovative and influential organizations.
There is always a difference between choosing a service and choosing a partner providing a service. Nexigen sets itself apart in this manner from other companies.
James Thomas, IT Administrator
Nexigen provides all of our IT Infrastructure. The one-stop employee Help Desk allows our internal IT department to focus on software applications and business support.
Maria Reynolds , Finance Director
Peace of mind – and sleeping well at night! The biggest benefit of partnering with Nexigen is that our IT and cyber security are in good hands.
Mark Bates, Chief Operating Officer
Your IT and Cybersecurity Partner
We understand the challenges and pressures technology and cybersecurity bring your business. Stay focused on your goals while we support you with top-notch customer service, seamless communication, and expert engineers specializing in cybersecurity.
