Managed Service provider, IT Support

network uptime Reduced Risk and Outages

Nexigen Managed IT Services is dedicated to providing you with the highest IT support. Our Award-winning managed IT services team will ensure your IT support is of the highest quality.

If you want to outsource your IT support but not reinvent the wheel, Nexigen Managed IT Services is right for you.

Managed IT services through nexigen help you drive to focus on what’s essential to your business while nexigen handles all your technology.

Request a free consultation to learn more.

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IT Support Engineer Fixing IT Issues and Network Problems

Benefits of Managed IT Services

  • Tailored Packages – We know that every business’s Managed IT needs are entirely different from the next, so we offer 100% custom packages for any business size or budget.
  • Predictable costs – Your monthly managed IT services rate covers predictive monitoring, operating system patching, and unlimited remote service desk support. You can also have a block of on-site support hours to keep your business running.

    sparkles-iconSave up to 75% compared to hiring. See Full Report.

  • Ramped up productivity – Never stress about network failures, as our managed IT services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.

  • We are always available – Part of what makes our managed IT services exceptional is that we are always available, regardless of time or holiday.

Managed IT Services

Anti-Virus

Benefits

  • Top Managed IT Cybersecurity Endpoint protection
  • Fully Managed Anti-Virus Solutions​
  • Fully Continually Tested Toolset
  • Increase Company Cybersecurity​

Features

  • Zero Trust Agent
  • Central Management using the Cloud
  • Central Logging and Reporting
  • SSL VPN / IPSEC VPN with MFA
  • SSO Mobility Agent
  • Vulnerability Agent and Remediation
  • Web Filtering
  • USB Device Control
  • Sandboxing
  • AI-Powered

Monitoring

Benefits

  • Top IT Managed Services toolset
  • Streamline IT Support with focused Network Operations
  • IT Operations running 24/7/365
  • Ensure performance Managed IT SLA’s are met
  • Multi-Platform Support
  • IT systems auto patching and on demand

Features

  • Ability to integrate endpoints across platforms​
  • Identifying and diagnosing issues​
  • Network performance monitoring​
  • Optimized for ideal resource usage and allocation​
  • Easily integrate multiple scripting languages​

Backup Solutions

Benefits

  • Top Managed IT Backup Solutions
  • Network Operations 24/7/365
  • Secure and Encrypted Backups
  • Fast Backups and Recovery
  • Fully Managed Backup Solutions
  • Certified Engineers​

Features

  • Monthly Restores and Data Verification​
  • Flexible Retention Policies​
  • Local and Offsite Backup Data Storage​
  • Enterprise Class Technology​
  • Hybrid Cloud Architecture​
  • Virtual Machine Support​
  • Brick and Mortar Backup​
  • Disaster Recovery​
  • Business Continuity Solutions​
  • Bare Metal Restore​

Service Desk

Benefits

  • Quality Managed IT Services tools and processes
  • Leverage teams of Managed IT engineers​
  • Increased IT Support Availability​
  • Improve Response Times​
  • Lower and Fixed Costs​
  • Technical and Industry Expertise​
  • Refocus on your core mission

Features

  • 24 x 7 x 365​
  • Detailed KPI / Run Books​
  • Custom Support Plans​
  • Defined SLA Requirements​
  • Per Incident Support

Onsite IT Support

Benefits

  • Onsite IT Support escalation if service cannot be resolved remotely.
  • Leverage teams of managed IT service engineers with increased IT Support Availability​
  • Improve IT Support Response Times​
  • Lower and Fixed Costs​
  • Technical and Industry Expertise​
  • Refocus on your core mission​

Features

  • 8AM – 6PM *Extended hours available​
  • Custom Managed IT Support Plans​
  • Defined SLA Requirements​
  • Per Incident Support

Responsive and Knowledgeable – Leave Your IT to the Pros.

Nexigen allows us to focus on our core business instead of worrying about managing our IT infrastructure. Also, they were able to quickly recover from a ransomware attack quickly and efficiently with very little interruption to our operations. The team is responsive and knowledgeable. I always get through promptly when support is required.

Paul Hayes, President, Able Tool, Cincinnati, OH
Curtis Edwards

Have an IT Guy in Every Cubicle!

There have been many positive changes since Nexigen started serving our IT needs, but the most noticeable change is the near-instant service any day any time. And it’s not just answering the phone, they are almost always able to fix my problem very quickly. It’s like having an IT guy in every cubicle. The instant response and fast resolution of issues it what sets Nexigen apart. Don’t hesitate, they prove their worth immediately. You have all the resources you need without paying them to game in the server room. If that is appealing to you, do it!

Curtis Edwards, ThreeBond International, West Chester, OH
maria reynolds

Nexigen provides all our IT Infrastructure. The one-stop Help Desk for our employees allows our internal IT department to stay focused on software applications and business support. As well, Nexigen provides on-site services upon request. The knowledgeable staff and flexibility in services are perfect for our mid-size Company. Nexigen’s IT support of our infrastructure has enabled exponential expansion of finance branches and retail locations.

Maria Reynolds, IT Administrator, Eagle Finance, Florence, KY

Piece of Mind – Sleep Well at Night!
The biggest benefit of using Nexigen is a piece of mind. Knowing that they are managing our IT and watching our back is a tremendous benefit to us. I like to sleep well at night and knowing that Nexigen will be there for us when we need them most lets me do that. They respond timely and have most issues resolved in a short amount of time. Even issues I expect to take considerable time are resolved quicker than I expect. You aren’t going to find more knowledgeable IT people that are easier to work with than Nexigen. Just do it!

Mark Bates, Chief Operating Officer, Wealthquest, Cincinnati, OH
Joseph Schimpf

I’ll Have What They’re Having

We have been Nexigen customers for 10+ years, and we consider them a vital part of our team. The multiple layers of service that Nexigen provides set them apart from other IT providers and give my firm the quick answers we need at times, as well as the expertise for bigger issues or upgrades. The Nexigen Help Desk is always accessible to troubleshoot minor issues that might arise, while the sales and experienced tech staff that really understand our firm’s existing systems and needs are also just a phone call away. The biggest differentiators that I have noticed are 1) accessibility and responsiveness and 2) accurate pricing and timing estimates.

Joseph Schimpf, Schimpf, Ginocchio, Kehres & Clark, LLC, Cincinnati, OH

A True Partner Developing Solutions for the Future.
Nexigen has been a true partner for us. They really take the time to understand our future goals and provide solutions not just for the moment but the future of our organization.

Jeremy Bolling, CFO, Conger Construction Group, Lebanon, OH

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