Managed IT Service Provider
Reduced Risk and Outages
Nexigen Managed IT Services provides you with the best IT support of the highest quality. With our award-winning managed IT team, we’ll ensure everything is running smoothly.
Outsourcing your Managed IT services through Nexigen helps you focus on what’s essential to your business while we handle all your technology.
Request a free consultation to learn more.

Nexigen’s data center is located at 7th street, downtown Cincinnati in the CyrusOne building. This facility is used for production colocation, backup and recovery, and business continuity.
Managed IT Services
Anti-Virus
Benefits
- Top Managed IT Cybersecurity Endpoint protection
- Fully Managed Anti-Virus Solutions
- Fully Continually Tested Toolset
- Increase Company Cybersecurity
Features
- Zero Trust Agent
- Central Management using the Cloud
- Central Logging and Reporting
- SSL VPN / IPSEC VPN with MFA
- SSO Mobility Agent
- Vulnerability Agent and Remediation
- Web Filtering
- USB Device Control
- Sandboxing
- AI-Powered
Monitoring
Benefits
- Top IT Managed Services toolset
- Streamline IT Support with focused Network Operations
- IT Operations running 24/7/365
- Ensure performance Managed IT SLA’s are met
- Multi-Platform Support
- IT systems auto patching and on demand
Features
- Ability to integrate endpoints across platforms
- Identifying and diagnosing issues
- Network performance monitoring
- Optimized for ideal resource usage and allocation
- Easily integrate multiple scripting languages
Backup Solutions
Benefits
- Top Managed IT Backup Solutions
- Network Operations 24/7/365
- Secure and Encrypted Backups
- Fast Backups and Recovery
- Fully Managed Backup Solutions
- Certified Engineers
Features
- Monthly Restores and Data Verification
- Flexible Retention Policies
- Local and Offsite Backup Data Storage
- Enterprise Class Technology
- Hybrid Cloud Architecture
- Virtual Machine Support
- Brick and Mortar Backup
- Disaster Recovery
- Business Continuity Solutions
- Bare Metal Restore
Service Desk
Benefits
- Quality Managed IT Services tools and processes
- Leverage teams of Managed IT engineers
- Increased IT Support Availability
- Improve Response Times
- Lower and Fixed Costs
- Technical and Industry Expertise
- Refocus on your core mission
Features
- 24 x 7 x 365
- Detailed KPI / Run Books
- Custom Support Plans
- Defined SLA Requirements
- Per Incident Support
Onsite IT Support
Benefits
- Onsite IT Support escalation if service cannot be resolved remotely.
- Leverage teams of managed IT service engineers with increased IT Support Availability
- Improve IT Support Response Times
- Lower and Fixed Costs
- Technical and Industry Expertise
- Refocus on your core mission
Features
- 8AM – 6PM *Extended hours available
- Custom Managed IT Support Plans
- Defined SLA Requirements
- Per Incident Support
Nexigen provides all our IT Infrastructure. The one-stop Help Desk for our employees allows our internal IT department to stay focused on software applications and business support. As well, Nexigen provides on-site services upon request. The knowledgeable staff and flexibility in services are perfect for our mid-size Company. Nexigen’s IT support of our infrastructure has enabled exponential expansion of finance branches and retail locations.
I’ll Have What They’re Having
We have been Nexigen customers for 10+ years, and we consider them a vital part of our team. The multiple layers of service that Nexigen provides set them apart from other IT providers and give my firm the quick answers we need at times, as well as the expertise for bigger issues or upgrades. The Nexigen Help Desk is always accessible to troubleshoot minor issues that might arise, while the sales and experienced tech staff that really understand our firm’s existing systems and needs are also just a phone call away. The biggest differentiators that I have noticed are 1) accessibility and responsiveness and 2) accurate pricing and timing estimates.
Responsive and Knowledgeable – Leave Your IT to the Pros.
Nexigen allows us to focus on our core business instead of worrying about managing our IT infrastructure. Also, they were able to quickly recover from a ransomware attack quickly and efficiently with very little interruption to our operations. The team is responsive and knowledgeable. I always get through promptly when support is required.
Trustworthy and Honest Company
I joined Crown Plastics in November 2021, and thus picked up where my predecessor left off with Nexigen and the project they had started here at Crown.
The first step to success was meeting and working with Robert Thompson and the team working to make our company more secure and capable to handle any downtime that we might experience. The options and offerings that Nexigen provided are top notch and customizable to the business needs. In fact, Nexigen keeps growing and offering more programs and services to keep pace with the worlds growing threats and monitoring challenges.
There is always a difference between choosing a service and choosing a partner providing a service. Nexigen sets themselves apart in this manner from other companies… and when approached by other companies, (and we always are) they can’t stack up to the services provided. Or the people that provide that customer service.
In summary, if you are looking for a straightforward, honest company to provide you with the technology to take your business to the next level, the partner that will look out for your business and protect your blindside, choose Nexigen.
Piece of Mind – Sleep Well at Night!
The biggest benefit of using Nexigen is a piece of mind. Knowing that they are managing our IT and watching our back is a tremendous benefit to us. I like to sleep well at night and knowing that Nexigen will be there for us when we need them most lets me do that. They respond timely and have most issues resolved in a short amount of time. Even issues I expect to take considerable time are resolved quicker than I expect. You aren’t going to find more knowledgeable IT people that are easier to work with than Nexigen. Just do it!
Have an IT Guy in Every Cubicle!
There have been many positive changes since Nexigen started serving our IT needs, but the most noticeable change is the near-instant service any day any time. And it’s not just answering the phone, they are almost always able to fix my problem very quickly. It’s like having an IT guy in every cubicle. The instant response and fast resolution of issues it what sets Nexigen apart. Don’t hesitate, they prove their worth immediately. You have all the resources you need without paying them to game in the server room. If that is appealing to you, do it!
A True Partner Developing Solutions for the Future.
Nexigen has been a true partner for us. They really take the time to understand our future goals and provide solutions not just for the moment but the future of our organization.
Request a Free Consultation
A tech professional will get in touch with you to discuss your specific IT needs.